Shipping policy

Last updated: August 12, 2026

At GOTTIWEARS, we work to process and ship your order as quickly as possible. Please review the information below for details about order processing, shipping, delivery, and tracking.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During holidays, promotional periods, new product launches, or periods of high order volume, processing times may take longer than usual.

You will receive a confirmation email after placing your order and a shipping confirmation email with tracking information once your order has shipped.

Shipping Within the United States

We currently ship orders within the United States.

Standard Shipping: Estimated delivery within 3–7 business days after your order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, the shipping carrier, weather, holidays, and other circumstances outside of our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Any applicable shipping promotions, discounts, or free-shipping offers will be displayed on our website or at checkout and may be subject to additional terms.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

If your tracking information has not updated for several days, please contact us at help@gottiwears.shop and we will do our best to assist you.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If you realize that you entered an incorrect address, contact us immediately at help@gottiwears.shop.

We cannot guarantee that an address can be changed after an order has been placed or processed.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.

Lost, Stolen, or Missing Packages

Once an order has been delivered to the shipping address provided at checkout, GOTTIWEARS is generally not responsible for packages that are lost or stolen after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend:

Checking around your delivery location
Asking household members or neighbors
Checking with your building's management or mailroom, if applicable
Contacting the shipping carrier directly

If you believe your package was lost during transit, please contact us at help@gottiwears.shop so we can review the shipment and determine what assistance may be available.

Shipping Delays

GOTTIWEARS is not responsible for shipping delays caused by circumstances outside of our reasonable control, including:

Severe weather
Natural disasters
Carrier delays
Holidays
High shipping volumes
Incorrect or incomplete addresses
Customs or governmental delays
Other events beyond our control

A shipping delay does not automatically qualify an order for a refund or cancellation.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at help@gottiwears.shop.

Please provide your order number and photographs of the damaged package and the items inside so that we can evaluate the issue and determine the appropriate resolution.

Split Shipments

Depending on product availability and fulfillment requirements, items from the same order may occasionally be shipped separately.

If your order is shipped in multiple packages, you may receive separate tracking information.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages unless otherwise stated at checkout.

Pre-Orders

If an item is identified as a pre-order, the estimated shipping timeframe will be displayed on the product page or during checkout.

Orders containing pre-order items may be shipped according to the timeframe provided for the pre-order item.

International Shipping

At this time, GOTTIWEARS ships within the United States unless international shipping is specifically offered at checkout.

If international shipping becomes available, applicable shipping fees, delivery estimates, customs requirements, duties, and taxes will be displayed or communicated as applicable.